What's covered
- Hardware that becomes faulty on its own — 60 days
- Components that stop working with no external cause
- Genuine manufacturing defects in supplied equipment
- 30 days of technical support — calibration & software help
Assurance
60-day warranty & 30-day technical support.
Every setup is covered from the day your installation is completed. If your equipment develops a genuine fault on its own, we'll make it right.
Not covered
- Liquid spills or water damage
- Physical or accidental damage and drops
- Misuse, tampering or unauthorised modification
In short: if a unit is faulty through no fault of your own within 60 days of installation, we repair or replace it. Damage caused by the client — including liquid spilled on the device — is not covered.
Questions
Warranty questions.
How long is the warranty?
Every Desert Drift Kings installation includes a 60-day warranty against genuine faults, plus 30 days of technical support, from the day your installation is completed.
What does the warranty cover?
Hardware that becomes faulty on its own, components that stop working with no external cause, and genuine manufacturing defects in the equipment we supply. If a unit fails through no fault of your own within the warranty period, we repair or replace it.
What is not covered?
Liquid spills and water damage, physical or accidental damage and drops, and misuse, tampering or unauthorised modification are not covered.
What does technical support include?
Help with calibration, force feedback profiles, software and game configuration, and setup questions in the first 30 days. Reach us by phone, WhatsApp or email.
Questions about your cover?
Ask us anything about the warranty or technical support — we're a local Dubai team and we answer honestly.